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Technical Sales Representative

CLASSIFICATION:  Salary/Exempt

POSITION TYPE/EXPECTED HOURS OF WORK: Full-time

SUMMARY/OBJECTIVE 

Requires a constructive and energetic style, guided by an annual sales initiatives plan and company sales goals. This position is responsible for the development, coordination, hands on direct and indirect sales with an assigned group of accounts coupled with new account exploration and serves as a technical adviser to customers on product use. Must be analytical, have strong problem solving skills, excellent communication (both written and verbal), a strong technical skill in the field of composites, and have the ability to learn details of new products.

ESSENTIAL FUNCTIONS/RESPONSIBIITIES:

  • Generates sales leads, follows up on referrals, and qualify potential customers.
  • Works with Regional Sales Manager to establish and implement targeted sales opportunities, build quotes for current and new accounts within targeted account groups or product segments.
  • Builds and maintains strong relationships with customers and suppliers through regular calls (phone and in-person), timely follow-up, and networking at industry/business events and sales meetings.
  • Provides sales assistance to customers by engaging internal and external resources; including identifying product opportunities.
  • Submit call reports in a timely manner following company protocol.
  • Recommend changes in products, service, and policy by evaluating results and competitive developments.
  • Resolves customer complaints by investigating problems; developing solutions; preparing reports; making recommendations to management.
  • Adheres to company policies and procedures.
  • Recommends changes in products, service, and policy by evaluating results and competitive developments.
  • Resolves customer complaints by investigating problems; developing solutions; preparing reports; making recommendations to management.
  • Meets Monthly, Quarterly and Annual Sales and Gross profit margins goals.
  • Ensures that the relationships the company has with existing and potential new accounts are maintained by anticipating the customer’s needs, resolving concerns and complaints, and by providing appropriate technical support.
  • Provide technical support and advice relating to products being marketed.
  • Develops and delivers sales presentations and closes sales.
  • Participates in sales forecasting and planning.
  • Develops and maintains communications in a cooperative and professional manner with all levels of staff and customers using established guidelines.

CORE COMPETENCIES:

  • Adaptability –exhibits a high degree of flexibility in adapting to a rapidly changing and restrictive environment. Ability to sell multiple products with changing priorities and goals.
  • Becoming a Business Advisor – adds customer equity by understanding the customer’s business and by creating valued business partnerships.
  • Customer Focus – keen understanding of customer loyalty relationship; ability to develop a deep understanding of the customer’s business and sustain productive customer relationships.
  • Decision Making – identifies and understands issues, problems and opportunities; evaluates and creates strategy for accounts.
  • Influencing – presents and builds marketing tools and strategies through use of appropriate communication methods to gain acceptance from customers.
  • Planning & Prioritizing – excellent planning and strategy development to maximize business opportunities and sales results. Creates and executes strategic business plans, gains targeted business with focus on prioritized goals.
  • Results Orientation – persistent in delivering results in a matrixed organization. Ability to execute across multiple customer sizes and industries.
  • Sales Ability and Persuasiveness – able to adjust communication style to adjust to customer’s behavior to drive two-way communication. Utilizes selling skills to challenge a customer’s thinking and identifying new opportunities. Demonstrates negotiation skills, influence and persuasion.
  • Technical/Professional- Demonstrates technical knowledge, including ability to understand and articulate composite processes. Understands the market, including competitor’s strategy and products. Develops a clear understanding of all products and services offered by the company.
  • Ethics and Values- Models our company’s culture and values every day. Builds trusting relationships through credibility, consistency actions and work product.

EDUCATION/EXPERIENCE: 

  • 3-5 years sales experience with a proven track record of sales success and an understanding of the composites industry.
  • Bachelor’s degree in Business or related field or equivalent work experience in sales, business, or marketing.

SUPERVISORY RESPONSIBILITIES: 

This job has no supervisory responsibilities.

WORK ENVIRONMENT:

Field sales, customer sites, offices, manufacturing facilities, and other environments.

Must be able to work in fast paced and intense environment.  Must be able to move quickly throughout workday, fast paced “now” environment.

While performing the duties of this job, the employee is may be exposed to outside weather conditions which includes; heat, humidity, cold, and wet. The employee is occasionally exposed to; fumes or airborne particles and vibration. The noise level in the work environment is usually moderate.

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

TRAVEL REQUIRED:

This job requires travel 75% of the work week.

 

Technical Sales Representative: Los Angeles

CLASSIFICATION:  Salary/Exempt

POSITION TYPE/EXPECTED HOURS OF WORK: Full-time

SUMMARY/OBJECTIVE 

Requires a constructive and energetic style, guided by an annual sales initiatives plan and company sales goals. This position is responsible for the development, coordination, hands on direct and indirect sales with an assigned group of accounts coupled with new account exploration and serves as a technical adviser to customers on product use. Must be analytical, have strong problem solving skills, excellent communication (both written and verbal), a strong technical skill in the field of composites, and have the ability to learn details of new products.

ESSENTIAL FUNCTIONS/RESPONSIBIITIES:

  • Generates sales leads, follows up on referrals, and qualify potential customers.
  • Works with Regional Sales Manager to establish and implement targeted sales opportunities, build quotes for current and new accounts within targeted account groups or product segments.
  • Builds and maintains strong relationships with customers and suppliers through regular calls (phone and in-person), timely follow-up, and networking at industry/business events and sales meetings.
  • Provides sales assistance to customers by engaging internal and external resources; including identifying product opportunities.
  • Submit call reports in a timely manner following company protocol.
  • Recommend changes in products, service, and policy by evaluating results and competitive developments.
  • Resolves customer complaints by investigating problems; developing solutions; preparing reports; making recommendations to management.
  • Adheres to company policies and procedures.
  • Recommends changes in products, service, and policy by evaluating results and competitive developments.
  • Resolves customer complaints by investigating problems; developing solutions; preparing reports; making recommendations to management.
  • Meets Monthly, Quarterly and Annual Sales and Gross profit margins goals.
  • Ensures that the relationships the company has with existing and potential new accounts are maintained by anticipating the customer’s needs, resolving concerns and complaints, and by providing appropriate technical support.
  • Provide technical support and advice relating to products being marketed.
  • Develops and delivers sales presentations and closes sales.
  • Participates in sales forecasting and planning.
  • Develops and maintains communications in a cooperative and professional manner with all levels of staff and customers using established guidelines.

CORE COMPETENCIES:

  • Adaptability –exhibits a high degree of flexibility in adapting to a rapidly changing and restrictive environment. Ability to sell multiple products with changing priorities and goals.
  • Becoming a Business Advisor – adds customer equity by understanding the customer’s business and by creating valued business partnerships.
  • Customer Focus – keen understanding of customer loyalty relationship; ability to develop a deep understanding of the customer’s business and sustain productive customer relationships.
  • Decision Making – identifies and understands issues, problems and opportunities; evaluates and creates strategy for accounts.
  • Influencing – presents and builds marketing tools and strategies through use of appropriate communication methods to gain acceptance from customers.
  • Planning & Prioritizing – excellent planning and strategy development to maximize business opportunities and sales results. Creates and executes strategic business plans, gains targeted business with focus on prioritized goals.
  • Results Orientation – persistent in delivering results in a matrixed organization. Ability to execute across multiple customer sizes and industries.
  • Sales Ability and Persuasiveness – able to adjust communication style to adjust to customer’s behavior to drive two-way communication. Utilizes selling skills to challenge a customer’s thinking and identifying new opportunities. Demonstrates negotiation skills, influence and persuasion.
  • Technical/Professional- Demonstrates technical knowledge, including ability to understand and articulate composite processes. Understands the market, including competitor’s strategy and products. Develops a clear understanding of all products and services offered by the company.
  • Ethics and Values- Models our company’s culture and values every day. Builds trusting relationships through credibility, consistency actions and work product.

EDUCATION/EXPERIENCE: 

  • 3-5 years sales experience with a proven track record of sales success and an understanding of the composites industry.
  • Bachelor’s degree in Business or related field or equivalent work experience in sales, business, or marketing.

SUPERVISORY RESPONSIBILITIES: 

This job has no supervisory responsibilities.

WORK ENVIRONMENT:

Field sales, customer sites, offices, manufacturing facilities, and other environments.

Must be able to work in fast paced and intense environment.  Must be able to move quickly throughout workday, fast paced “now” environment.

While performing the duties of this job, the employee is may be exposed to outside weather conditions which includes; heat, humidity, cold, and wet. The employee is occasionally exposed to; fumes or airborne particles and vibration. The noise level in the work environment is usually moderate.

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

TRAVEL REQUIRED:

This job requires travel 75% of the work week.

Inside Sales Representative: Los Angeles

CLASSIFICATION: Non Exempt

POSITION TYPE/EXPECTED HOURS OF WORK: Full-time/Monday – Friday/8:30 a.m. to 5 p.m.

REPORTS TO: Regional Sales Manager

SUMMARY/OBJECTIVE 

This position is responsible for generating profitable sales assistance to all assigned Technical Sales Representatives while learning the core operating principles, sales processes, and technical competencies of Revchem Composites.  Responsible for planning and executing special projects as assigned by the Regional Sales Manager in support of new business, new account acquisition, and a wide variety of new business objectives. This position has the potential to develop into a Tech Sales Representative role.

ESSENTIAL FUNCTIONS:

  • Generates sales leads, follows up on referrals, and qualifies potential customers, contacts accounts within the prospect pool and house account buckets.
  • Works with Regional Sales Manager to establish and implement targeted sales opportunities, build quotes for current and new accounts within targeted account groups or product segments.
  • Builds and maintains strong relationships with assigned customers and suppliers through regular calls (phone and in-person), timely follow-up, and networking at industry/business events and sales meetings.
  • Provides sales assistance to customers by engaging internal and external resources; including identifying product opportunities and help Technical Sales Representatives resolve customer issues.
  • Devotes substantial time and effort towards learning the composites business, our sales process, and developing technical product expertise (including Vendor Partner Training).
  • Works with Regional Sales Managers and Branch Managers to develop a solid understanding of how Revchem manages customer service, procurement, inventory, warehousing, and delivery of products.
  • Works with Regional Sales Manager and other Product Line Managers to gain a functional product understanding, and to develop knowledge of our products and services.
  • Plans and executes special tasks, pricing reviews, competitive landscape and other projects as directed by the Regional Sales Manager.

CORE COMPETENCIES:

  • Adaptability –exhibits a high degree of flexibility in adapting to a rapidly changing and restrictive environment. Ability to sell multiple products with changing priorities and goals.
  • Becoming a Business Advisor – adds customer equity by understanding the customer’s business and by creating valued business partnerships.
  • Customer Focus – keen understanding of customer loyalty relationship; ability to develop a deep understanding of the customer’s business and sustain productive customer relationships.
  • Decision Making – identifies and understands issues, problems and opportunities; evaluates and creates strategy for accounts.
  • Influencing – presents and builds marketing tools and strategies through use of appropriate communication methods to gain acceptance from customers.
  • Planning & Prioritizing – excellent planning and strategy development to maximize business opportunities and sales results. Creates and executes strategic business plans, gains targeted business with focus on prioritized goals.
  • Results Orientation – persistent in delivering results in a matrixed organization. Ability to execute across multiple customer sizes and industries.
  • Sales Ability and Persuasiveness – able to adjust communication style to adjust to customer’s behavior to drive two-way communication. Utilizes selling skills to challenge a customer’s thinking and identifying new opportunities. Demonstrates negotiation skills, influence and persuasion.
  • Technical/Professional- Demonstrates technical knowledge, including ability to understand and articulate composite processes. Understands the market, including competitor’s strategy and products. Develops a clear understanding of all products and services offered by the company.

EDUCATION/EXPERIENCE: 

  • 1-3 years sales experience with a proven track record of sales success and an understanding of the composites industry.
  • Bachelor’s degree in Business or related field or equivalent work experience in sales, business, or marketing.
  • Interest in and ability to eventually relocate for career advancement opportunities.

SUPERVISORY RESPONSIBILITIES: 

This job has no supervisory responsibilities.

WORK ENVIRONMENT:

This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

TRAVEL REQUIRED:

Some travel will be required but not on a daily basis.

TIME AND ATTENDANCE:

This position requires punctuality and consistent attendance.

Truck Driver - Class A

Job Title: Truck Driver

FLSA Status: Hourly

Reports To: Warehouse Manager

Summary: This job involves driving, delivery, pick-up, service, reporting, safety, maintenance, and other duties as assigned by management. The truck driver will maintain a positive attitude that promotes team work within the company and a favorable image.

Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily and must have both  Hazardous Material Endorsement and Tanker Endorsement. The requirements listed below are representative of the knowlede, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Essential Duties and Responsibilities include the following:

  • Operate and drive different kinds of trucks to transport goods and materials
  • Plan trip logistics and obtain necessary documents to transport goods
  • Load and unload cargo
  • Check product with customer against packing list for accuracy, damage of material or discrepancies
  • Ensure cargo is secured properly and is compliant with safety requirements
  • Follow safety procedures for transporting hazardous goods
  • Perform pre-trip, en-route and post-trip inspection of vehicle including truck equipment and supplies such as tires, lights, brakes, gas, oil, and water
  • Record cargo information, hours of service, distance travelled and fuel expenditure
  • Maintain Driver Log, DVIR’s, IFTA and Trip Sheet logs according to state and federal regulations
  • Maintain open communication with supervisor and co-workers
  • Report any incidents to supervisor
  • Follow all appropriate traffic laws
  • Report mechanical problems to the supervisor
  • Keep truck and associated equipment tidy and in good working order
  • May perform warehouse duties if necessary

Core Competencies:

  • Customer Service-Responds positively to customers needs and manages difficult or emotional customer situations with grace.
  • Problem Solving-Identifies and solves problems in a timely manner.
  • Interpersonal Skills-Maintains confidentiality, focuses on solving problems; not blaming others, keeps emotions under control.
  • Ethics-Treats others with respect at all times, works with integrity, and keeps commitments.
  • Professionalism-Accepts responsibility for own actions, represents the company in a positive manner at all times, approaches people in a tactful manner.
  • Dependability-Always gets the job done and on time.
  • Reasoning Ability-Ability to apply common sense understanding to carry out instructions furnished in written, oral, and diagram form.

Certificates, Licenses, Registrations, Endorsements: 

  • Valid Class A Driver’s License
  • Clean DMV Record
  • Current Medical Card
  • Hazardous Material Endorsement
  • Tanker Endorsement

Education/Experience: 

High School Graduate with at least 2 years of driving experience.

Supervisory Responsibilities: 

This job has no supervisory responsibilities.

Physical Demands:

While performing the duties of this job the employee is routinely required to: sit, walk, talk, hear, stoop, kneel, crouch, twist, reach, stretch and use hands to; finger, handle, and feel. Employee must be able to lift and/or move up to 100 pounds. The vision requirements include: close visions, distance vision, peripheral vision, depth perception, and the ability to adjust focus. This position also requires the ability to work under deadlines.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Work Environment:

While performing the duties of this job, the employee is regularly exposed to outside weather conditions which includes; heat, humidity, cold, and wet. The employee is occasionally exposed to; fumes or airborne particles and vibration. The noise level in the work environment is usually moderate.

The work environment characteristics described here are representative of those an employee encounters while performing he essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Travel Required:

This job requires travel 95% of each work day.

Time and Attendance:

This position requires punctuality and consistent attendance.

General Warehouse Associate

GENERAL WAREHOUSE ASSOCIATE

REPORTS TO: Warehouse Manager

CLASSIFICATION: Hourly

POSITION TYPE/EXPECTED HOURS OF WORK: Full-time/Monday – Friday/Shift hours will be 1:00 p.m. to 9:30 p.m.

SUMMARY/OBJECTIVE

This position revolves around a warehouse environment and focuses on the loading and unloading of material by way of a forklift and pallet jack; building orders, loading trucks, and stocking of products. This position requires the employee to be self-motivated, organized, detail oriented and have the ability to lift at least 60lbs.

DUTIES/RESPONSIBILITIES:

  • Order Picking and Packing: Employee carefully picks product verifying correct product and quantity, emphasis on unit of measure ie; lbs, gallons, or yards. Orders are built carefully on pallets with large heavy material on the bottom and light material on the top. Hazardous material labels are to be placed correctly on boxes and hazardous materials are not mixed with non hazardous. Records order pulls including Qty’s and Lots/serial #’s.
  • Identify Defects: Identifies defective or damaged material before picking the order and loading onto the truck. Communicates defects, damage, missing product, or other discrepancies to shift supervisor promptly
  • Loading of Trucks: Properly loads trucks using route manifest supplied by supervisor, Records order pulls including Qty’s and Lots/serial #’s.
  • Forklift Driver: Drive forklift to move cargo and pallets and load trucks.
  • Checks inbound receiving for accuracy, records receipts including Lots, Serials #’s. Puts stock away at designated locations.
  • Product Rotation: Uses first in first out (FIFO) when stocking and pulling merchandise. Picks oldest lot number first and notifies supervisor of expired material immediately. Check for valid bin locations when pulling or stocking merchandise.
  • Maintaining Aisles: Properly maintains aisles by removing all debris (shrink wrap, pallets, banding, etc.) from locations and walkways. Product in assigned aisles is kept in a neat, clean and organized manner matching assigned bin locations.
  • Cycle Counting: Cycle counts merchandise weekly to ensure accurate inventory levels and bin locations.
  • Slit Material: Use slitting tools
  • Any other duties assigned as needed.

CORE COMPETENCIES:

  • Commitment: Strives to exceed expectations of company and customers.
  • Team Player: Works well with others in a fast paced and diverse environment. Supports management goals through personal commitment and dedication.
  • Strategic Achiever: Focused and dedicated to pursuing excellence. Consistently adapts processes and procedures to achieve the best results.
  • Ethics and Values: Models our culture and values everyday.
  • Communication: Excellent verbal and written communication skills and very detail minded
  • Ability to function effectively in a multi-functional environment

EDUCATION/EXPERIENCE: 

* 1+ years experience in shipping/receiving, warehouse stocking or related functions
* Forklift Certification-Preferred
* Intermediate computer skills
* HS graduate preferred
* Must be able to pass a pre-employment physical and drug screening

SUPERVISORY RESPONSIBILITIES:
This job has no supervisory responsibilities.

PHYSICAL DEMANDS:

While performing the duties of this job the employee is routinely required to: sit, walk, talk, hear, stoop, kneel, crouch, twist, reach, stretch and use hands to; finger, handle, and feel. Employee must be able to lift and/or move up to 60 pounds. The vision requirements include: close visions, distance vision, peripheral vision, depth perception, and the ability to adjust focus. This position also requires the ability to work under deadlines.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

WORK ENVIRONMENT:

While performing the duties of this job, the employee is regularly exposed to outside weather conditions which includes; heat, humidity, cold, and wet. The employee is occasionally exposed to; fumes or airborne particles and vibration. The noise level in the work environment is usually moderate.

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

TRAVEL REQUIRED:

No travel is required.

TIME AND ATTENDANCE:

This position requires punctuality and consistent attendance.

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